Introduction
This questionnaire is part of a University of Wolverhampton degree programme. As part of this we are conducting some business research and would like to know about the purchasing habits of Classic Car owners. All information provided will be treated in the strictest of confidence. Thank you in advance for you participation.
Please complete all sections, A to F.

Section A
Do you own a computer? Yes No

Section B
Do you own a VW classic car? Yes No
Do you own another car? Yes No
If you do have another car, what make and model is it? �Make �Model

Section C
Do you have access to the Internet? Yes No
Have you ever purchased anything over the Internet? Yes No
Would you consider purchasing car parts and car accessories over the Internet? Yes No Maybe
If not, what would encourage you to shop online?
(Please tick all that apply) 		Increased security
Insurance assurance
Delivery Time
Wider Selection Of Goods
Favourable Prices

Section D
How do you commonly buy your spare parts and accessories for your vehicle?
(Choose the most applicable) 		Local Supplier or Store
Regional Supplier or Store
National Supplier or Store
Internationally
Mail Order
Shows and Events
If you have ever purchased by Mail Order, why did you?
(Choose all that are relevant)




If other please specify. 		Cost
Service
Time
Locality of Store
Other
How much did you pay for postage & package?
How long you wait for delivery?
Were you happy with the service? Yes No
If you do not use Mail Order, why?
(Choose all that are relevant)





If other please specify. 		Locality of Store
Check Products
Service
Time
Cost
Other

Section E
Have you bought parts from? VW Approved Dealer
Popular store (i.e. MotorWorld)
Independant Store
How much per year do you spend on car parts and accessories?
How much do you spend on parts in a single purchase?

Section F - Personal details
Your age grouping:
Gender: Male
Female



Thank you for completing this questionnaire. �Please press the "Submit Questionnaire" button to send it electronically. �If you are unhappy with your answers, press the "Reset" button and re-enter your choices.
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Paul Ketley 04/April/2000